Educational IT Systems

Staff and students of the University use a number of systems in their learning, teaching and research:

How to login

Current students will need to access ARK, the Library Hub and Paradigm which use the same username. The username is your student number (found on your University ID card or admissions letter) or you can use the email address supplied when you enrolled. If you do not know your password, refer to the Login Guide.

Troubleshooting: Who do I ask for help?

Documentation on IT systems for both students and staff can be found on the IT Support site.

If you experience any error while trying to log in to one of the major IT Systems, refer to the Login Guide.

For specific ARK queries, refer to the ARK section of the IT Support site. You can also log into ARK and navigate to the ARK User Support page.

If you have a query regarding enrolments and access in ARK, please contact your College Registrar.

If you have a query regarding specific unit materials in ARK, please contact your lecturer.

If you have other issues accessing or using IT systems please contact your College for guidance or to report the issue.